How we protect sensitive credentials
How passwords, server access details and migration credentials are stored, revealed and logged, and how to share access safely.
Read article
Knowledge Base
How can we help?
Guides and answers for hosting, domains, email, DNS, billing, and servers — written by the team that runs the platform.
15 results for hosting · Clear search
Migration stages and what to expect
Follow your request from submission to completion, understand quotes and waiting states, and verify everything after cutover.
Read articleHow to prepare for a website migration
Take stock of your sites, email and DNS, make a current backup and plan the cutover so your migration runs smoothly.
Read articleDeploying your first cloud server
Walk through the deploy wizard: server type, location, plan, operating system, add-ons, apps and settings, then payment and provisioning.
Read articleOverdue invoices, suspension and reactivation
What happens when a renewal invoice goes unpaid, how suspended services are restored, and how to avoid interruptions.
Read articleUnderstanding DNS records
A practical guide to A, AAAA, CNAME, MX, TXT and NS records, TTL values and the changes most websites and mail services need.
Read articleUpdating nameservers and DNS: the basics
Understand nameservers versus DNS records and change the nameservers of a domain in your account, step by step.
Read articlePreparing a domain for your hosting
Connect a domain registered with us or with another provider to your hosting or cloud server, with a checklist for a smooth switch.
Read articleRegistering a new domain
Search for a name, choose the registration period and WHOIS privacy, set nameservers and follow the registration through to active.
Read articleStoring and sharing files with the Files area
Upload documents and website archives to your account storage, create secure share links and send us large files from cloud drives.
Read articleManaging your hosting service
Find your service details, sign in to the control panel, handle renewals and suspensions, and request a cancellation.
Read articleWhat happens after you order managed hosting
From paid invoice to live website: how setup works, the email you receive and the first things to do once your service is active.
Read articlePlacing your first order
A step-by-step walkthrough of the cart, checkout and invoice, including coupons, payment options and what pending means.
Read articleHow to choose a hosting plan
Compare managed hosting and cloud servers, understand billing cycles and pick a starting point you can grow from.
Read articleSetting up your YallowHost account
Create your account, confirm your email address and complete your profile so orders, invoices and notices reach you.
Read articleCan't find what you need?
Open a ticket and our team will help you directly — by ticket and email, from the people who run the platform.