How we protect sensitive credentials
How passwords, server access details and migration credentials are stored, revealed and logged, and how to share access safely.
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Knowledge Base
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Enabling two-factor authentication
Add a second sign-in step with an authenticator app, store your setup key safely and know what to do if you lose your phone.
Read articleKeeping your account secure
Practical steps to protect your YallowHost account: strong passwords, two-factor authentication, a secure email inbox and safe habits.
Read articleManaging your cloud server
Use the server page, the Managed Server Console, management support and the App Store, and handle add-ons, renewals and cancellation.
Read articleConnecting to your server over SSH
Create an SSH key, find your server access details, sign in securely and apply essential first-hour hardening on a new Linux server.
Read articleDeploying your first cloud server
Walk through the deploy wizard: server type, location, plan, operating system, add-ons, apps and settings, then payment and provisioning.
Read articleSaved cards and automatic renewals
How cards are stored securely as tokens, how the $1 verification is credited back, and how to control automatic renewal charges.
Read articlePaying an invoice
Pay from your account balance, with a saved card or with another payment method, and add funds to your balance in advance.
Read articleDNS propagation and troubleshooting
Why DNS changes take time to appear, how to check what the internet sees with dig and nslookup, and how to fix common problems.
Read articleSetting up email on your devices
Use the connection settings on your mailbox page to add your address to Outlook, Apple Mail, Android, iPhone or any IMAP app.
Read articleStoring and sharing files with the Files area
Upload documents and website archives to your account storage, create secure share links and send us large files from cloud drives.
Read articleHow to open a support request
Open a ticket, choose the right priority, attach screenshots or logs, and follow the conversation to resolution.
Read articleHow to choose a hosting plan
Compare managed hosting and cloud servers, understand billing cycles and pick a starting point you can grow from.
Read articleCan't find what you need?
Open a ticket and our team will help you directly — by ticket and email, from the people who run the platform.